REFUND POLICY

Effective Date: January 1, 2025

All sales made through Hive 9 Systems Pty Ltd trading as Basic Cloud Storage are final. We do not offer refunds for any payments, including but not limited to:

Subscription fees (monthly, annual, or other)

Unused account time or data quotas

Accidental purchases or user errors

Account cancellations prior to the end of a billing cycle

By purchasing or subscribing to our Service, you acknowledge and agree to this no refund policy. We recommend that all users review our features and pricing carefully before making a purchase.

If you believe you have been charged in error or require billing support, please contact us at support@basiccloudstorage.com

12. Contact Us

Hive 9 Systems Pty Ltd trading as Basic Cloud Storage Email: support@basiccloudstorage.com Address: Level 5, 5 Mill Street, Perth, Western Australia 6000 AUSTRALIA