Basic Cloud Storage | Privacy Policy

Effective Date: January 1, 2025

Hive 9 Systems Pty Ltd trading as Basic Cloud Storage ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

We may collect the following personal information:

Full name
Email address
Billing information
IP address and device information
User content stored or transmitted via our Service
Any correspondence you have with us

We only collect personal information that is necessary for us to provide the Service and conduct our business.

2. How We Use Your Information

We use your information to:

Provide and manage your access to the Service
Communicate with you (e.g., support, billing, policy updates)
Monitor and improve the Service
Comply with legal obligations

3. Disclosure of Your Information

We may disclose your information to:

Our service providers and partners (such as cloud infrastructure providers)
Legal or regulatory authorities if required by law
Law enforcement when responding to valid legal requests

We do not sell or rent your information to third parties.

4. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

5. Cross-Border Data Transfers

Your data may be stored on servers located outside Australia. In such cases, we ensure appropriate safeguards are in place.

6. Access and Correction

You may request access to your personal information or request correction if it is inaccurate.

12. Contact Us

Hive 9 Systems Pty Ltd trading as Basic Cloud Storage
Email: support@basiccloudstorage.com
Address: Level 5, 5 Mill Street, Perth, Western Australia 6000 AUSTRALIA

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