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REFUND POLICY

Effective Date: January 1, 2025

All sales made through Hive 9 Systems Pty Ltd trading as Basic Cloud Storage are final. We do not offer refunds for any payments, including but not limited to:

  • Subscription fees (monthly, annual, or other)

  • Unused account time or data quotas

  • Accidental purchases or user errors

  • Account cancellations prior to the end of a billing cycle

By purchasing or subscribing to our Service, you acknowledge and agree to this no refund policy. We recommend that all users review our features and pricing carefully before making a purchase.

If you believe you have been charged in error or require billing support, please contact us at support@basiccloudstorage.com

 

12. Contact Us

Hive 9 Systems Pty Ltd trading as Basic Cloud Storage
Email: support@basiccloudstorage.com
Address: Level 5, 5 Mill Street, Perth, Western Australia 6000 AUSTRALIA

Disclaimer

 

Basic Cloud Storage is run by Hive 9 Systems Pty Ltd. When you use it, you’re agreeing to our Terms of Use, Privacy Policy, and Refund Policy (you know, all that grown-up stuff). The lawyers said we can’t specifically say that we can guarantee your files, so keep backups of the important stuff (your side hustle spreadsheet, grandma’s lasagna recipe, etc).

 

If law enforcement asks, we’ll cooperate. If someone tries to use this for dodgy stuff, we’ll call them out.

 

Basically: don’t be a jerk, and we won’t have a problem. ✌️

 

We’re not here to convince you. Try it free, kick the tires, and if it’s not for you, that’s fine. We’re not building a funnel – we’re building a tool.

© 2025 by Basic Cloud Storage

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